Cancellation & Refund Policy

We understand that plans can change. Our cancellation policy is designed to be fair to both our guests and the hotel.

1. Cancellation Window

• More than 48 hours before check-in: Full refund of the booking amount.
• 24 to 48 hours before check-in: 50% refund of the booking amount.
• Less than 24 hours before check-in: No refund.

2. No-Shows

If you fail to arrive on the scheduled check-in date without prior cancellation, the entire booking amount will be forfeited, and the room may be released for other guests.

3. Refund Process

Refunds for eligible cancellations will be processed within 7-10 working days. The amount will be credited back to the original method of payment used during booking.

4. Early Departure

In case of early departure, guests are responsible for the payment of the entire duration of the confirmed booking. Refunds for unused nights are at the discretion of the management.

5. Changes to Booking

Requests for changes to booking dates are subject to availability and may incur additional charges or rate differences. Please contact us as soon as possible to request changes.